Adaptable Quality was founded in 2017 with a clear mission: to empower small businesses by providing expert support in ISO 9001:2015 certification, business planning, management, and process optimization. Kelly envisioned a different path from the traditional 9-5 corporate life, one that allowed her to collaborate with passionate small business owners who shared her dedication to enhancing and maintaining essential business systems for sustainable growth.

Meet Kelly: Your Trusted Expert

Kelly's journey is shaped by a rich blend of experiences in Medical Laboratory Science, Veterinary Science, Sociology, Project Management, and Business Management. She excels at designing efficient systems that not only align with a company's core values but also ensure compliance with legislation and certification standards.

As a seasoned Exemplar Global Lead Auditor in Management Systems, Kelly brings an impressive array of certifications in internal auditing, change management, and uncertainty of measurement (ISO 17025:2017). With over 20 years of experience guiding teams through certifications across Australia, New Zealand, and the UK, Kelly's expertise is unparalleled. She also serves as a Technical Auditor for NATA, specializing in testing and calibration laboratories, and advises Standards Australia on Quality Management and Environmental standards.

Our Passion and Services

Kelly’s passion extends beyond her impressive qualifications; she’s deeply committed to building meaningful connections and delivering impactful communication. She specializes in creating tailored business frameworks, crafting compelling content, and offering expert support for tender and grant applications.

Kelly isn’t just a consultant; she’s a partner in your journey toward success and growth. With Adaptable Quality, you’re not just ticking boxes—you’re building a foundation for excellence.