About Us

---

At Adaptable Quality, we are your trusted partners in building and maintaining effective management systems across Information Security (ISMS), Quality, Health & Safety, Environment, and Testing & Calibration (ISO 17025). With access to a diverse team of experts, we deliver tailored solutions to meet your specific business needs and ensure you achieve and maintain ISO certification with confidence.

We provide comprehensive support for every step of your certification journey, including:

• Internal Auditing: Ensuring your systems are compliant and effective.
• Gap Analysis: Identifying what’s missing to meet ISO requirements.
• Complete System Setup: Developing customized, practical management systems.
• Liaison with Certification Providers: Managing communication for seamless certification.
• Corrective Action Assistance: Supporting you after external audits to address findings.

Whether you're setting up for certification, maintaining compliance, or improving your operations, we’ve got you covered.

Founded by Kelly Rusbatch, a seasoned consultant and lead auditor, Adaptable Quality is backed by years of experience across industries. Kelly’s expertise in ISO standards, policy development, and operational excellence ensures every client receives personalized, results-driven service. Her unique ability to navigate both Australian and New Zealand regulatory landscapes means we understand the requirements in every state and territory, as well as the specific nuances of the New Zealand market.

Kelly is an award-winning consultant, recently recognized as one of the 2024 Exemplar Global Community Recognition Honorees. Along with being a regular contributor to The Auditor Online publication with articles covering subjects from Net Zero Sustainability to The Psychology behind Auditing, Kelly was also a speaker at the 2024 "Excellence in Auditing" online expo.  

We proudly support businesses across all Australian states and New Zealand, offering in-person or virtual assistance tailored to your location and needs.

At Adaptable Quality, we simplify the complex world of standards and compliance, giving you the tools to thrive. From startups to large enterprises, we’re here to help you achieve operational excellence, meet your regulatory requirements, and grow with confidence.

Partner with Adaptable Quality – because excellence is always within reach.