Business systems that meet the standard — and work for your business.

I’m Kelly Rusbatch, Founder of Adaptable Quality.

I’m a qualified Lead Auditor with hands-on experience managing compliance and quality systems within business. That means I understand what certification bodies look for — and what it takes to meet those standards without losing sight of how your business actually works day to day.

We work with small to medium businesses who want structure, credibility, and confidence — whether that’s to achieve ISO certification, become a preferred supplier, or strengthen how their business operates.

Contact me to book a zoom call if you have realised you need ISO certification - whether a client has asked for it, it’s needed for a tender or supplier agreement, or you’re just tired of pulling together paperwork to prove your systems are solid.

Or maybe you’re already certified, but it’s more of a headache than a help. If your audits keep turning up corrective actions and you’re not sure why, if things feel out of date, or you’ve got another audit coming up and don’t know where to start - we fix that.

Adaptable Quality helps you take control of your systems so they support your business,
not slow it down.

Kelly Rusbatch - Founder of Adaptable Quality

Who We Are at Adaptable Quality

What We Do

ISO Certification Support
(ISO 9001 – Quality, ISO 14001 – Environment, ISO 45001 – Health & Safety, ISO 27001 – Information Security, and other standards)

NATA 17025 Readiness and Ongoing Support
(Testing and calibration compliance support)

Tender Responses
Support with becoming a preferred supplier, answering compliance questions, and submitting competitive proposals

How We Work

We’re not the ones who issue your ISO certificate — we’re the ones who make sure you’re ready to earn it. Certification bodies assess whether your business meets a standard. We help you understand the standard, close the gaps, and build systems that make audits less stressful and more successful.

Our approach is:

Practical and easy to integrate

Collaborative and responsive

Focused on long-term benefits, not just ticking boxes

Built on real experience in compliance, not just theory

Its not a lucky diP

It's not a random selection of consultants — you get a dedicated expert with proven experience and a personal commitment to your success.

With 25 years of industry experience, I bring a unique blend of expertise — from business management and lead auditing to information security, environmental standards, and scientific disciplines like haematology, dairy serology, and microbiology. My background in clinical drug trials and methodology development further enriches my perspective.

As a regular contributing author to the Auditor Online Publication and a returning speaker at the Exemplar Global Auditing Expos, I provide practical insights across a wide range of industries.

At Adaptable Quality, you don’t just get a consultant — you get someone who’s been there, done that, and built meaningful connections throughout the industry.