Kelly Rusbatch
Lead Consultant - Owner
Kelly specializes in working together in a clear and ethical way with businesses who wish to create, improve and maintain Business Systems that are user friendly, efficient, and true to their strategic direction. An essential for seamless growth from small business into great and thriving businesses.
" Quality - It's creating something meaningful that is applied deliberately to achieve an all encompassing positive outcome. Good systems aren't presented as templates, they aren't cookie cutter do-it-yourself projects. Good systems work from the core values out."
Kelly has a background in Medical, Veterinary and Business Management. Passionate about removing stereotypical and outdated approaches to business management, and focusing in on building efficient, holistic and useable systems that directly contribute to the bottom line, keep true to company values and comply with legislation and certification requirements if needed.
Kelly is a qualified, Exemplar Global Lead Auditor in Management Systems, with additional qualifications in internal auditing, change management and uncertainty of measurement (ISO 17025:2017). Kelly has 20+ years’ experience leading teams through certifications within a variety of industries in Australia, New Zealand, and the UK.
ISO 9001:2015 certification building and management is a prime skill. However, Kelly has a strong belief that in small growing businesses there is a need to eliminate the friction that comes with growing upward and outward.
Being efficient to understand her clients key business makes for fast and fierce returns.
Please refer to our testimonials and clients list to see which projects have utilized our services.
Kelly enjoys the authentic and continual connection with her past clients by offering a continuity of service with regular effectiveness audits and providing a space to brainstorm and provide suggestions for continual business improvements.
Who do we work with?
