Management Systems Consultant

ISO Systems Consultant. Providing strategic support for your ISO journey.

ISO systems that meet the standard, and work for your business.

I’m Kelly Rusbatch, Founder of Adaptable Quality

ISO Consulting, ISO Business Strategy & Translating ISO terminology into plain language

I’m an internationally qualified external ISO auditor with hands-on experience managing, leading, and improving compliance and quality systems within businesses. I understand what certification requirements are, and what it takes to meet those standards without losing sight of how your business actually works day to day.

I translate ISO standards into your business language and step in as the steady lead on your ISO certification projects. With multi-standard qualifications (9001, 27001, 42001, 45003, 22000, 17025/NATA) and a project-management background, I keep things moving with structure, clarity, and calm accountability.

I work with businesses of all sizes who want structure, credibility, and confidence, whether that’s to achieve ISO certification, become a preferred supplier, reduce risk, or strengthen how their business operates.

If you’ve realised you need ISO certification, whether a client has asked for it, it’s needed for a tender or supplier agreement, or you’re tired of pulling together paperwork to prove your systems are solid, contact me to book a virtual call and we’ll map out the path forward.

Or maybe you’re already certified, but it’s more of a headache than a help. If your audits keep turning up corrective actions, if your system feels out of date, or you’ve got another audit coming up and don’t know where to start, we fix that.

Adaptable Quality helps you take control of your systems, so they support your business, not slow it down, sustainable, integrated, in your language, and used every day, not dusted off once a year.

Who We Are at Adaptable Quality

What We Do

ISO Certification Support & Knowledge Areas
ISO 9001 Quality

ISO 14001 Environment

ISO 45001 Health & Safety

ISO 27001 Information Security

ISO 42001 AI Management

ISO 45003 Psychosocial

NATA 17025 Readiness and Ongoing Support
Laboratory internal auditing, technical audit support and external auditing preparation or problem solving.

Tender Responses
Support with interpreting EOI or RFT responses. How to answer those tricky questions and what to provide as evidence? We assist you in answering business and compliance questions and submitting well aligned responses.

Discovery Session

Do you want to see if what I offer aligns with what you need and have a few initial questions? Contact me to book 20 min confidential, judgement free, complimentary chat.

ISO Strategy Session

Starts at $750+GST (AUD)

Includes 1-hour virtual session with Kelly Rusbatch

A practical, paid session for managers, team leaders, and operational leads to get clarity on ISO. Bring your questions, involve your team, and work through current challenges, roadblocks, risks, and opportunities.

Before we meet, you’ll complete a short pre-session questionnaire so I can tailor the conversation to your questions and context. If you haven’t spoken with me before, a free discovery call comes first so I understand your situation at a high level.

After the session, you’ll receive a formal report and action plan summarising key insights, next steps, and realistic recommendations, grounded, practical advice from an expert who works with ISO systems every day.

You’ll leave with a clear overview of where you are, what’s needed, and next steps, backed by a follow-up report and action plan with realistic, down-to-earth advice from an experienced ISO consultant.

How We Work

We’re not the ones who issue your ISO certificate; we’re the ones who make sure you’re ready to earn it. Certification bodies (CAB's) assess whether your business meets a standard. We help you understand the standard, close the gaps, and build systems that make audits less stressful and more successful.

We can help you to navigate the certification process, assess which certification body is right for your business and give you an unbiased sounding board for discussion based on risk, need and experience.

Our approach is:

Practical and easy to integrate

Collaborative and responsive

Focused on long-term benefits, not just ticking boxes

Built on real experience in compliance, not just theory

Its not a lucky diP

It's not a random selection of consultants, you get a dedicated expert with proven experience and a personal commitment to your success.

With 25 years of industry experience, I’m more than a consultant, I’m a business asset. I quickly understand how your organisation works and translate ISO standards into practical, business-friendly terms.

I’ve worked across a wide range of industries, from automation, manufacturing, architecture, and healthcare, to science, creative arts, and education, bringing hands-on experience in business management, tender writing, internal and external auditing, documentation development, training, information security, environmental standards, scientific disciplines, psychosocial health and safety and AI.

As a regular contributor to Auditor Online and a returning speaker at Exemplar Global Auditing Expos, I provide actionable, realistic insights to help your systems support your business, not slow it down.

At Adaptable Quality, I combine strategic guidance, perspective and realism, with practical know-how, helping you embed compliance in ways that deliver real value.